NEW HOMEOWNERS
Welcome to CAMS! Get Started with Essential Resources & Portal Access.
WELCOME NEW HOMEOWNERS!
If you've just purchased a home in one of our communities, or your community is new to CAMS, then you've come to the right place! This section provides essential information for new homeowners, including how to access the CAMS Connects online portal, what to expect during the onboarding process, and where to find helpful resources.
Getting Started with CAMS:
FREQUENTLY ASKED QUESTIONS
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When will I be able to register for the CAMS Connects Portal if my association is new to CAMS?
You'll be able to register for the CAMS Connects Portal a few days before your association's official start date with us. We're excited to have you on board and appreciate your understanding during this setup period.
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When will I receive my welcome letter and portal registration details?
New homeowners will receive a welcome letter and portal registration details shortly after CAMS receives all necessary documentation from the closing attorney or previous management company.
Please note that it may take several weeks for CAMS to receive these documents, but we will ensure you have access to important information as soon as possible once we do.
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What should I do if I have my CAMS account number but haven’t received my portal login information?
Great news! If you have your CAMS account number but haven't received your portal login details yet, you can easily get started. Just visit the portal login page by clicking HERE and select Sign Up to register.
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How can I get help logging into the CAMS Connects Portal?
If you’d like assistance with logging into the portal, check out this short video that provides helpful step-by-step instructions to guide you through the process!
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I’m new to association living. Where can I find more information?
Welcome to association living! We're excited to have you here. You can find a wealth of helpful information on our , which answers many common questions. If you have any other inquiries, feel free to reach out!
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What should I do if I haven’t received my association account information yet but need to contact my association’s management team?
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What information should I provide to ensure my CAMS account is set up correctly?
To set up your CAMS account smoothly, please ensure that the owner information you provide matches the details on your property deed. The closing attorney or property owner can submit documentation verifying ownership, and we’ll take care of the rest!
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How long does it take for CAMS to receive my closing documents from the attorney?
CAMS typically receives closing documents from the attorney within a few weeks. We appreciate your patience during this processing time, and we’re here to assist you every step of the way!
If you still have questions, type your question in the field below.
